1. Can I apply for a refund after placing an order?

If your order status is "Not Shipped", you may contact customer service to request a refund, but a corresponding handling fee will be charged.

If your order status is "Shipped", you may still contact customer service to apply for a refund, yet you will need to cover the relevant shipping costs.

2. Can I change the shipping address or the items after placing an order?

If the order is still "unprocessed", you can contact customer service to make changes. Once the order has entered the packing or shipping process, it cannot be modified.